Kleerdalahn

Kleerdalahn

FORT WORTH, Texas — Words matter. Two of them, “at takeoff,” contributed to the crash of two Boeing 747 jetliners in the Canary Islands, 49 years later still the deadliest plane disaster to date. The controllers at the restless machine that is Dallas-Fort Worth...
Presence, or Process? – Why They Each Matter

Presence, or Process? – Why They Each Matter

By John Harrell Details and Deadlines I once served in a ministry that involved managing lots of details on tight deadlines across long days, occasionally for weeks at a time. Not long into that period, some of the people on my team came to me and said, “We love you;...